Massachusetts Targeted in Phone Scams

February 18, 2026 By: bankofeaston

Last week Massachusetts Bankers Association alerted banks that of a phone scam targeting customers of banks across Massachusetts. We recently became aware of a Bank of Easton customer who received such a spoofed phone call.

Here is how the fraud works:

Bad actors posing as bank employees use spoofed phone numbers that appear to be a legitimate bank numbers to trick customers into disclosing sensitive information or initiating fraudulent transactions. Often the caller impersonating a bank employee will claim your identity has been stolen or that there has been suspicious activity in your account.

• Important reminders:
• Caller ID can be faked. Do not rely on it alone.
• We will NEVER call you unexpectedly and ask for your password, full account number, PIN, social security number, or online banking password.
• We will never ask you to text or email sensitive banking information.

If you receive a suspicious call regarding your account with Bank of Easton:
1. Hang up immediately.
2. Report the call to us by contacting us directly at either 508-238-1000 or 508-238-2092.

These scams are real, active, and designed to create urgency and fear. A few minutes of caution can prevent significant financial loss.

For more details on how these scams work, and how to protect yourself and your family, please read this article by the American Bankers Association here:

Banks Never Ask That

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