September 17th—Your New Digital Banking Experience Arrives!
Start planning for an all-new digital banking experience. We are upgrading our mobile and online banking platforms to give you a more modern, convenient, and secure way to manage your money — whether you bank from your computer or your phone.
Your new Digital Banking Experience launches Thursday, September 17, 2026.
We’ve created this page to help you prepare for the change. Here you’ll find important dates, login information, what you should do before launch, what to expect during the transition, and answers to common questions.
What You Need to Know
A few important things every Digital Banking customer should know before the transition.
Before September 17: Your Digital Banking Checklist
Taking a few simple steps now can help make the transition easier.
- Make sure you know your current Digital Banking user ID and password.
- Reset your password now if you normally rely on Face ID, fingerprint recognition or another biometric login and no longer remember it.
- Make sure Bank of Easton has your current mobile phone number.
- Make sure Bank of Easton has your current email address.
- Review upcoming Bill Pay payments and important payment dates.
- Review any scheduled or recurring transfers.
- Watch for additional emails from Bank of Easton as launch day approaches.
- Bookmark this page for the latest transition information.
What to Expect During the Transition
Moving to a new Digital Banking platform requires us and our technology partners to temporarily take the current system offline, complete the transition, test the new environment and make the new service available to customers.
During this transition period, Online and Mobile Banking will be temporarily unavailable and you will see the following message if you try to login:
Online and mobile banking will be unavailable until 9:00 a.m. on September 17 while we launch our new digital banking experience. Need help? Call 508-238-1000 for assistance.
During the transition period your Bank of Easton accounts can be accessed by visiting one of our offices, using an ATM, or by a point of sale transaction using your debit card.
Your First Login
When the new Digital Banking Experience becomes available, please follow these steps to sign in.
Step 1 — Log In to Online Banking
From our homepage, select the CUSTOMER LOGIN button at the top right of this screen.
If you previously bookmarked the Bank of Easton login page, that link will no longer be active. You must first use the CUSTOMER LOGIN link on our homepage and then you will be able to save a new bookmark for the login page.
Step 3 — Verify your identity
The first time you log in, you will be required to select a method of receiving a one-time passcode (OTP). You will receive OTP based on the method you select- phone call, text, or email associated with your account. You will then be prompted to enter your OTP to complete the login process.
Step 4 — Accept Terms and Conditions
With your initial login, you will be required to accept Bank of Easton’s Online Banking Terms and Conditions. After you complete your review, you must check the box at the bottom of the page and click the Accept button:
Mobile Banking
Mobile Banking remains an important part of the new Bank of Easton Digital Banking Experience. The upgraded mobile experience has been designed to make everyday banking straightforward wherever you are. All online banking features are now available in the Bank of Easton mobile app.
Do I need to download a new Bank of Easton mobile app?
As part of this upgrade, we are introducing an upgraded Mobile Banking app, which will be available for download starting on September 17th
You have two options:
- Through the Current Mobile Banking App
Open your existing app and follow the prompt to download the new version. After installation, log in using your current User ID and Password.
- Direct Download
Search for “Bank of Easton” in your device’s app store, download the new app, and log in with your existing credentials. Once you’ve downloaded the new app, delete the old app.
What happens to Face ID or fingerprint login?
If you currently use biometric login (fingerprint, facial recognition) to access the mobile app, you will need to first log into the Mobile App with your Digital Banking user ID and password, and then re-enable Face ID, fingerprint recognition, or other biometric access.
What’s Changing?
The new Bank of Easton Digital Banking Experience gives you an updated way to access and manage your accounts. Customers will see a new Digital Banking interface that provides a more modern, consistent experience across desktop and mobile devices.
The new experience will include:
- A redesigned account overview
- Easier account navigation
- Improved mobile banking experience
- Updated Bill Pay
- Customized alert features
- Self-service options for check stop payments
- Your new accounts will automatically be enrolled in Digital Banking
- Improved security and authentication
- A more consistent experience across desktop, tablet and mobile devices
Meet Your New Digital Banking Experience
A cleaner, easier-to-use view of your accounts
Instantly view your Bank of Easton accounts and easily navigate to the banking tools you use most.
- Accounts — view account details and activity, place a stop payment on a check, access our e-statements, reorder checks, and open a new account.
- Transfers — schedule internal and external transfers, review transfer activity, and register your external accounts to be able to make transfers.
- Payments — schedule bill payments, enroll for electronic invoices (when available), and initiate person-to-person transfers with Zelle®.
- Cards — manage your debit card alerts and view recent debit card transactions.
Additionally, you will have greater control over your account with tools that you can access under your Profile Name:
- Update your contact information.
- Reset your password and user ID.
- Activate over 35 alerts that can be tailored to your needs. Alerts can be configured to be sent via push notification to your mobile phone, text message, or email.
Banking designed for the mobile user
Access your accounts through a modern mobile experience built around how customers bank today. Features include:
- The Mobile App now includes all the functionality found in Online Banking.
- Additional tools in the Mobile App include biometrics for signing into your account, mobile check deposit, and quick account balance information without signing in by registering for Fast Balance.
View and manage payments through the updated Bill Pay experience
- Convenience — No more juggling passwords or accounts. You can pay bills and manage everything securely and easily, anytime, anywhere—right from your online banking.
- Control — Receive electronic bill statements directly to your account, eliminating paper clutter and streamlining your financial record-keeping.
- Customize — Set up customizable reminders and automatic payments to ensure you never miss a due date again.
View and manage payments through the updated Bill Pay experience.
What’s Staying the Same?
A technology upgrade doesn’t change what matters most about banking with Bank of Easton. You’ll still have the local bank, people, and personal service you know. Same Bank. Better Banking Experience.
Your Bank of Easton relationship isn’t changing.
Rest assured that the following remain unchanged where applicable:
- Your Bank of Easton account numbers
- Your direct deposits
- Existing automatic payments
- Transaction history
- Bill Pay payees
- Scheduled Bill Pay payments
- eStatements
- Future-dated internal and external transfers
We’re Here to Help
Technology may change, but how we care of our customers doesn’t. We’re here to help make the transition as easy as possible. If you have questions about the new Digital Banking Experience or need assistance accessing your account, contact Bank of Easton.
Frequently Asked Questions
